DLF is a national charity providing impartial advice, information and training on independent living since 1969. Since 2014 we have been part of The Shaw Trust Disabled Living Foundation
Staff who have attended disability equality training will be able to interact more confidently and more effectively with people who have disabilities. Remember that staff will need an ongoing programme of disability equality training. Disability equality training courses should be backed up by the development of written policies setting out
Make sure that any information and services that you provide through your websites are accessible to customers with disabilities. Web Content Accessibility Guidelines (WCAG) 2.0 The best way to make sure that your website is accessible to your customers is to make sure that everything on it has Level AA conformance
Consult customers with disabilities to find out: What information they need from your organisation What formats they need that information in. Use clear, user-focused language. When you’re writing information for customers, try to use words that you would use if you were talking to a customer face-to-face. Don’t assume that your customers will understand the
Get an accessibility expert to audit your building’s accessibility every 3 years, or more regularly if necessary. You could ask a colleague who is very familiar with one of these documents to audit your building’s accessibility, or you could find an expert outside your organisation: Building for Everyone: A Universal Design
To provide a good service to customers with disabilities, just ask them what they need and how you can help. Consider how you can change your services to make them more accessible to everybody. Also, consider the types of assistance that you will need to arrange on request. Be polite to customers with disabilities Help
The World Blind Union (WBU) is the global organization representing the estimated 253 million people who are blind or visually impaired worldwide. Members are organizations of and for the blind in 190 countries, as well as international organizations working in the field of vision impairment. WBU is a founding member the International Disability
The European Blind Union is a non-governmental, non profit-making European organization founded in 1984. One of the six regional bodies of the World Blind Union, it is the only organization representing the interests of blind and partially-sighted people in Europe. EBU aims to protect and promote the interests of all blind and partially-sighted
The leading providers of services to people with sight loss and blindness have today, on World Sight Day 2009, called for the Government to work together with them to develop and implement a National Vision Strategy for Ireland. The groups said that Ireland can no longer afford to wait for
The Fellowship is a positive and sociable volunteer-run organisation that aims to provide information, advice and support for people with Albinism and their families. We also provide information about the condition to professionals working with people with Albinism. All our Trustees are people with Albinism or parents of children with
Thinking Disabilities, Hill Road, Killaloe, Co. Clare, V94 YR59, Ireland.
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